We're based in Shahpurjat Village, New Delhi. Open Monday-Saturday, 12pm-5pm.

Tap here for directions.

Tap here to book an appointment.

Or call us on 011 7155 7837

Via email on help@labelankitajain.com or via call on 011 7155 7837

Please email us on community@labelankitajain.com

Customise any order by size, neck depth or garment length by simply emailing us with your personal measurements, any specific requirements and your Ankita Jain order number on help@labelankitajain.com.

To customise a garment by design, reach out to us via email before placing your order.

Any order placed in the Modern Indian section that does not have size options, is customisable to your size. Once your order is confirmed, we will reach you via email for your measurements. If you do not receive an email within 3 days, please contact us on help@labelankitajain.com.

For any Knot Skirt, front of the skirt is mid waisted while the back is slightly higher waisted. For the right size, choose the size closest to your mid waist across belly button.

For tops, choose the chest size based on design. If the product of your choice is padded/bodycon, choose the size closest to you chest measurements at the heaviest point. If the product of your choice is non padded or of loose fitting, a size up or down would work based on your preferred fit. Do not choose top size based on your bra size.

Our Bottoms could be mid waist or high waist based on design of the product, choose your size according to the product description. 

We offer a large selection of products from all our recent collections and our stock is updated regularly. If the item you would like to purchase is not available, we kindly invite you to contact our customer service team to confirm the tentative availability or to subscribe to our waitlist (available on the product page).

Customise any order by size, neck depth or garment length by simply emailing us with your personal measurements, any specific requirements and your Ankita Jain order number on help@labelankitajain.com.

To customise a garment by design, reach out to us via email before placing your order.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Orders placed via store sizing are eligible for size exchange within 4 days of delivery. Minimal alterations in the original order can be claimed within 30 days from delivery. If you have customised your order by length/size, it is only eligible for alterations.

Currently, we do not accept returns of issue refunds of our garments.

We can accommodate a one-time size exchange of your order if it has not been customised. If your order has been customised, we can offer alterations in the same garment.

To claim a size exchange, you are required to email us with your Ankita Jain order number and other relevant details on help@labelankitajain.com. Our team will assist you with the process for pickup and exchange. 

To register your exchange, a shipping fee of INR 500 will be levied to pickup the return shipment and deliver the exchange shipment. You must keep the order in its original packaging and ensure it is unused with tags attached. 

Following conditions make your order ineligible for an exchange-

1. Past 4 days from the date of order delivery. 
2. Used/worn articles.
3. If the order is customised by length or your personal measurements. 
4. Any clearance sale articles. 
5. Modern Indian and swimwear articles can only be altered and not exchanged. 
6. If you have already made one exchange on your order. We only accommodate a one-time exchange on any order.
7. If your order was placed via International Shipping.

We currently do not accommodate product style exchange. You can only claim a one-time size exchange of your order.

If your parcel arrives damaged, we kindly invite you to contact our customer service team. Make sure to take pictures of the parcel received and video of the unpacking. Keep the package for further inspection by our carrier.

Yes, you can. The responsibility and expenses to ship the return order to us and collect the exchange order from us is of the customer. Please email us within 7 working days from the date of delivery in case of an exchange request and we will do our best to assist you.

We offer 4 modes of domestic shipping in India-

1. Standard Shipping (India) - Free (orders shipped within 12-15 business days, except Modern Indian).

2. In-Store Pickup (Delhi) - Free (orders ready within 5-6 business days).

3. Express Shipping (India) - INR 1,000 (orders shipped within 3 business days).

4. Local Delivery (Delhi/NCR) - INR 500 (orders delivered within 4 business days).

All articles have distinct dispatch timelines.

When you open the product you desire, scroll down to find the dispatch timeline of that specific product.

For early deliveries, email us to confirm the availability of the product.

Unforeseen circumstances may cause delay in dispatching your orders.

Our online store delivers internationally. You can find the list of available locations through the "Country" menu at check-out. 

International Shipping fee of INR 2,500 is applicable. If your order value exceeds INR 25,000, the shipping charges are automatically waived off.

Product pricing or shipping fees DO NOT include any custom/duties that your country may apply. For further information on custom and duty fees, research on Google about your country. The brand is not liable for any fee levied by the customs or duty department of your country.

All major credit/debit cards, UPI and other forms of payments are accepted via Razorpay Secure for orders within India and worldwide.

Domestic orders within India can use Simpl during checkout for paying later or in instalments. Simpl also supports UPI and major credit/debit cards.

We also offer Cash on Delivery via Simpl for order value less than INR 10,000. COD is not available on Modern Indian and Clearance articles. There is a fee of INR 300 when you opt for COD mode of payment.

Please kindly contact your bank in case your payment is declined or cancelled.

Your invoice is available on your account by visiting the "Order history" section. If you placed your order as a guest, your invoice will be sent by email along with the confirmation. Make sure to check your email's spam and junk folders.

Opening an account is very easy. Simply click on “My Account” on the top right corner, complete your first and last name, and create a password. Or, when you place an order, you will be prompted to save your information with your email address and password.

Creating an account enables you to be quickly identified when shopping on our website. An account offers you a safe, easy and fast way to order. Your account saves information like order history, billing and shipping address. You may also follow-up on your orders placed. Your password assures that only you can access the information on your account.